Privacy Policy

Privacy Policy

Effective date: January 27, 2025

1. Data Controller

Dubrovnik Hermes d.o.o.
Vukovarska 17, Dubrovnik, Croatia
OIB: 41482771659
E-mail: This email address is being protected from spambots. You need JavaScript enabled to view it.

2. Data We Collect

• Contact information: name, email, phone number
• Reservation data: date, time, number of guests
• Technical data: IP address, browser type
• Cookies: data collected via cookies

3. Purpose of Data Processing

• Responding to inquiries
• Managing reservations
• Website improvement (Google Analytics)
• Marketing (Facebook Pixel)

4. Legal Basis

• Your consent
• Contract performance
• Legitimate interest

5. Data Retention

We retain personal data for up to 2 years from last contact.

6. Third Parties

• Google LLC (Google Analytics)
• Meta Platforms Inc. (Facebook Pixel)

7. Your Rights

You have the right to access, rectification, erasure, restriction, data portability, and objection. Contact: This email address is being protected from spambots. You need JavaScript enabled to view it.

8. Complaints

You may file complaints with the Croatian Personal Data Protection Agency (AZOP).